INTRODUCING

CHRIS RICCIO

Seasoned Technology Executive and Software Quality Expert. Over 20 years of professional experience leading and building teams and shipping high quality customer focused software. Passionate about web platforms and services, and shipping every day.

Experience

  • Director, Engineering

    Zipwhip - Seattle, WA

    October 2018 - Present

    Zipwhip

    Leading Reporting and Business Intelligence Team Creating a datalake and enhancing our reporting capabilities through our data warehouse Hired a team of 8 SDETs to add end to end automation across the flagship SaaS application, Internal LOB applications, mobile and desktop clients. Partnered with DevOps engineers to design and implment large scale load testing in AWS using Docker and Locust.

  • Senior Director

    FTI Consulting - Seattle, WA

    June 2015 - October 2018

    Ringtail Software Group

    Leading the Engineering Productivity and Product Support teams. Focusing on DevOps improvements to shorten our release cadence, backed by metrics to ensure we don't take shortcuts. Architected and drove the implementation of a new framework for our Large UI Acceptance Tests. Defined and drove the migration of our monolithic TFS source repository to smaller GIT repositories.

  • Director of Technology

    Expedia Inc - Bellevue, WA

    June 2011 - June 2015

    Expedia Rewards

    Expedia LocalExpert

    Expedia Media Solutions

    Led Loyalty, Activities, Ads engineering teams as part of Expedia Worldwide Engineering organization. Launched 5 major loyalty programs on Expedia global points of sale. Transformed a globally distributed engineering team from manual to agile automated testing. Articulated the vision for the next generation of automated testing within Expedia, driven by continuous delivery, enabling a 4x improvement to release cadence (from bi-monthly to bi-weekly)

  • Test Architect

    Kiha Software - Seattle, WA

    September 2010 - June 2011

    Company Info

    Member of a team working on a new PIM experience for Android phones powered by Machine Learning. Designed and implemented an automated testing framework for both the client PIM apps for Android, and backend REST services in EC2

  • Test Engineering Manager

    Redfin - Seattle, WA

    July 2009 - September 2010

    Website

    Directly responsible for testing of customer facing website, iPhone application, and back-end services and data. Shipped bi-monthly sprints of production service using agile methods. Primary tester for statistical data on the website, including price and sale trends. Managed 5+ engineers based in Seattle and San Francisco.

  • Test Engineering Lead, Ovi Share

    Nokia - Kirkland, WA

    February 2008 - July 2009

    Ovi Share

    Joined the Twango team shortly after they were acquired by Nokia and rebranded as Ovi Share. Defined and Drove the test automation strategy for the entire service including web site, mobile site, REST API, and S40 and S60 phone clients. Drove the integration of Nokia’s single sign on service with Share, worked outside discipline boundaries to create the specification for migration of existing user accounts.

  • Senior Test Manager, ASP.NET

    Microsoft - Redmond, WA

    March 1997 - February 2008

    11 year veteran, followed the web development technology vision from ASP in IIS 4.0 through ASP.NET in .NET 3.5. Gold-star award recipient twice for noteworthy contributions to the team. Shipped versions of IIS found in: Windows NT 4.0 Option Pack (IIS 4.0), Windows 98 (Personal Web Server), Windows ME (Personal Web Server), Windows 2000 (IIS 5.0), Windows Server 2008 (IIS 7.0) Shipped ASP.NET runtimes found in: .NET Framework 1.0, .NET Framework 1.1, .NET Framework 2.0, .NET Framework 3.0, .NET Framework 3.5, ASP.NET AJAX Extensions 1.0 Shipped ASP.NET design time functionality found in: Visual Studio .NET, Visual Studio .NET 2003, Visual Studio 2005, Visual Studio 2008

  • Senior Developer, Kane Security Analyst

    Intrusion Detection - New York, NY

    June 1994 - March 1997

    Lead developer of award winning network security analysis product. Developed components for interfacing with Novell NetWare 3.x and 4.x servers. Developed version for Windows NT servers, including an industry-first password cracker.

Skills

Education

  • DockerCon

    Seattle, WA

    June 2016

    Attendee with focus on getting up to speed on containerization technologies and Docker specifically.

  • AWS Summit

    Chicago, IL

    May 2016

    Attendee with focus on keeping abreast of latest improvements and releases in the AWS Ecosystem.

  • Google Test Automation Conference

    Seattle, WA

    October 2008

    Invited attendee representing Nokia and focusing on agile test automation.

  • Manager of Managers Training

    Microsoft - Redmond, WA

    August 2006

    Internal employee training for M2's - Managers of Managers. Five day residential off-site course run entirely as a simulation.

  • Management Essentials

    Microsoft - Redmond, WA

    April 2000

    Internal employee training for new managers. 5 day residential off-site course covering leadership, executive communication, team management and business skills.

  • Bachelor Of Arts in Computer Science

    New York University - New York City

    June 1994

    Four year undergraduate degree majoring in Computer Science with a minor in Math. Teaching assistant as a senior for intro level Computer Science classes. Co-Captain of Men's Varsity Swimming Team.

Portfolio

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Ringtail Automated Testing
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Migration from TFS to Git
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Live Uniquely
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RICC.IO Link Shortener

Contact

  • Open for networking, consulting, coaching, or leadership opportunities
  • Send me a message using this form, and I will respond! Thanks!
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Seattle, WA